Last updated: 1 May 2025
1. About this Policy
FSUnion Limited ("FSUnion", "we", "us", or "our") is a software company registered in Dublin, Ireland. This Privacy Policy explains how we collect, use, store, and protect personal data when you interact with our website (fsunion.io) and the software platforms we operate.
We are committed to handling personal data responsibly and in compliance with applicable data protection laws, including the EU General Data Protection Regulation (GDPR) and the Irish Data Protection Acts.
2. Who we are
The data controller for information collected via fsunion.io is:
FSUnion Limited
Dublin, Ireland
Email: info@fsunion.io
3. Information we collect
We may collect the following types of information:
- Contact information — name and email address when you contact us via email.
- Usage data — basic web server logs (IP address, browser type, pages visited, timestamps) collected automatically when you visit our website.
- Platform user data — for users of our internal operations platforms, we collect account credentials, work activity records, location data (where enabled), and operational data necessary to deliver the service.
- Communications — content of messages you send to us directly by email.
We do not use cookies for advertising or tracking purposes on this website.
4. How we use your information
We use the information we collect to:
- Respond to enquiries and communications sent to us.
- Operate, maintain, and improve our software platforms.
- Manage user accounts and access within our internal platforms.
- Monitor platform performance and diagnose technical issues.
- Comply with legal obligations applicable to our business.
- Protect the security and integrity of our systems.
We do not sell personal data to third parties. We do not use personal data for automated decision-making or profiling.
5. Legal basis for processing
Where GDPR applies, we rely on the following legal bases:
- Legitimate interests — operating our website and communicating with enquirers.
- Contract performance — providing platform services to users under an agreement.
- Legal obligation — complying with applicable laws and regulations.
- Consent — where we explicitly request it for specific processing activities.
6. Data sharing and disclosure
We do not share personal data with third parties except in the following limited circumstances:
- Service providers — trusted infrastructure providers (cloud hosting, email delivery) who process data on our behalf under data processing agreements.
- Legal requirements — where required by law, court order, or regulatory authority.
- Business transfers — in the event of a merger, acquisition, or sale of assets, subject to the same privacy commitments.
7. Data retention
We retain personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable law. Web server logs are typically retained for up to 90 days. Platform user data is retained for the duration of the user relationship and deleted upon request or account termination, subject to legal retention obligations.
8. Data security
We implement appropriate technical and organisational security measures to protect personal data against unauthorised access, loss, destruction, or alteration. These include encryption of data in transit (TLS/HTTPS), encryption at rest, role-based access controls, and regular security reviews.
No method of transmission over the internet is completely secure. While we take reasonable steps to protect your data, we cannot guarantee absolute security.
9. Your rights
Under GDPR and applicable Irish law, you have the right to:
- Access — request a copy of the personal data we hold about you.
- Rectification — ask us to correct inaccurate or incomplete data.
- Erasure — request deletion of your personal data where no longer necessary.
- Restriction — ask us to restrict processing of your data in certain circumstances.
- Portability — receive your data in a structured, machine-readable format.
- Objection — object to processing based on legitimate interests.
- Complaint — lodge a complaint with the Irish Data Protection Commission (DPC) at dataprotection.ie.
To exercise any of these rights, contact us at info@fsunion.io.
10. International transfers
Our primary infrastructure is located within the European Economic Area (EEA). Where data is transferred outside the EEA, we ensure appropriate safeguards are in place in accordance with GDPR requirements (such as Standard Contractual Clauses).
11. Children's privacy
Our website and platforms are not directed to individuals under 16 years of age. We do not knowingly collect personal data from children. If we become aware that a child has provided personal data without parental consent, we will delete it promptly.
12. Changes to this Policy
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this Policy periodically to stay informed about how we protect your information.
13. Contact us
If you have questions or concerns about this Privacy Policy or how we handle your personal data,
please contact us at:
FSUnion Limited
Dublin, Ireland
info@fsunion.io